M8T Services

WhatsApp Agent Dashboard

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M8T Services

⚙️ DEV BUILD
🗓 Started 9 Apr 2026 · 📆 Day —
⏱ ~95h dev · 332 commits
🪙 ~5M tokens

WhatsApp Connection

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Customer ↕ Last Active ↕ Messages ↕ Days Active ↕ Stage Language Purpose Phone Number
Overview
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Messages In
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AI Replies
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Human Replies
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Escalations
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Unique Customers
—%
Return Rate
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Avg Resolution
Conversations
🚗 Fleet Operations View all →
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Scheduled Returns
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Open Swaps
Message Volume — Last 24 hours
Peak Hours — Sydney Time (UTC+10)
Low
High
Conversion Funnel
Enquiry
—
100%
Quoted
—
—
Booked
—
—
Completed
—
—
💰 Revenue Tracking
$0
Won ▾
$0
Quoted (Open) ▾
$0
Lost ▾
Lead Sources
No data yet
Language Split
🇦🇺
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English
🇧🇷
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Portuguese
👥 Customer Demographics
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Unanswered Messages
No unanswered messages
🚗 Fleet Operations View all →
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Scheduled Returns
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Open Swaps
👁 AI Response Monitoring
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AI Gaps & Insights
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Escalation Log
🤖 AI Agent
Controls whether Miles responds automatically to customer messages.
AI Agent
When OFF, no automatic replies are sent to any customer.
📩 Follow-up Messages
Automatically follow up with customers who go quiet after enquiring or receiving a quote.
Follow-ups Enabled
Enquiry track: 2 messages. Quoted track: 3 messages.
🔵 Enquiry Track — customer went quiet after first contact
🟡 Quoted Track — customer received quote but hasn't booked
⭐ Post-Return Feedback
24 hours after a customer returns their car, Miles sends a short feedback check-in. If feedback is positive, Miles can also ask for a Google Review.
Ask for Google Review
When enabled, a positive reply gets a review link. Disable to test the feedback message first.
💾 Backup & Data
Download a full backup of all conversations and customer profiles.
Download Backup
Exports all conversations as a JSON file.
⬇ Download